Reviews

Customer Reviews

Over the years, our customers have helped our company grow, so we work hard to provide the best in products, services, and customer satisfaction. If you’ve done business with our company, please review us and let us know how we did:

Total Reviews

147 reviews

Average Rating

5 / 5

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Quality of Work
Clean & Safe
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Customer Reviews
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 on 

Quality of Work
Clean & Safe
Likely to Recommend
5
Joe P.

I have had two so-called roofers try to repair a roof leak that was dripping water into my front bedroom. Both failed to correct the leak and wasted my time and money.
I called P.J. Fitzpatrick and they sent Joe P. out to survey the problem, and he showed me photos of the affected areas and what it would take to fix the problem. He was immediately hired to perform the best option of three provided on the estimate.
Joe arrived exactly on time and worked non-stop for hours and made all the repairs just before a rain and snow storm hit the following day. NOT ONE DROP OF WATER ENTERED MY HOME from the roof. His assessment of the affected areas was "spot on". Photos taken of the final repairs were an added assurance the work was done fully as agreed to on the detailed estimate.
Joe P. is the best

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Quality of Work
Clean & Safe
Likely to Recommend
5
Jim H

The work was done well and was finished on time. Jim was very pleasant and helpful. Contrary to other reviews I've read about the company, I didn't experience any high-pressure sales tactics. However, it was quite expensive despite the discounts given. Due to the condition of the porch rafters, however, it had to be done right away. The office staff were also pleasant and helpful. I just think I could have gotten a better price, so I'd recommend shopping around.

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Quality of Work
Clean & Safe
Likely to Recommend
5
Rick B

Rick arrived in a timely fashion. He retrieved information from me that would assist in his repair of the roof. He took pictures of the actual damage, explained to me a temporary fix and obtained my agreement, and made the repair in a very professional manner. He again took pictures of the repaired area to show me, and I concurred with the repair. He was obviously experienced in such repairs and it showed because I could clearly see that he was attentive to such details as making sure that the upper edge of the repaired area was completely under the shingle above, so as to channel any water over the repair and not under the repair. (Note: I can no longer make these repairs nor erect a ladder to climb onto the roof, as I had injured my back a year ago. Taking the pictures was an innovative gesture and one that I greatly appreciated.) John E. Peters, Sr.

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Quality of Work
Clean & Safe
Likely to Recommend
5
Patrick M

This is the third time I am using your company and as before the work was well done. Somewhat pricey, but appears to be very well done. Patrick was also extremely nice and professional.

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Quality of Work
Clean & Safe
Likely to Recommend
5
Rick B

Rick was extremely knowledgeable, efficient, friendly, on time and a clean worker.
It was a pleasure getting to know him. We were very happy to have called your company
and to receive Rick as our service expert. He was also very honest about the work that needed to be done. We will highly recommend your company to everyone we know and
to call upon you with. any future work.

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Quality of Work
Clean & Safe
Likely to Recommend
5
JOHNTOBIN

WAS QUICK CLEAN AND VERY POLITE

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Quality of Work
Clean & Safe
Likely to Recommend
5
Justin Young

This was the first time we employed P.J.Fitzpatrick and we will use them in the future when we need assistance. Justin arrived on time. Following my explanation of the problem, he went to the roof and returned shortly with pictures and recommendations for the repair. He was very efficient in his performance and I would recommend him - he is surely a "five star" person !!!

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Quality of Work
Clean & Safe
Likely to Recommend
5
Frank Redrow

Frank was on time, very friendly, honest, knowledgeable. He checked our damaged window out thoroughly. Inside and out. After his inspection of the window, we decided, along with his opinion and advice, to make an appointment to get an estimate for a possible new window to be installed in the Spring.

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Quality of Work
Clean & Safe
Likely to Recommend
5
Justin Y

This was the first time using PJ Fitzpatrick and I was very impressed. Justin was on time and was very nice. He explained everything very well and was very honest with me. I was definitely call again if I had a problem. Thanks Justin!

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Quality of Work
Clean & Safe
Likely to Recommend
5
Matt A

Matt diagnosed my roofing problem. He found that the original installation was installed
improperly. He took the time to show me what was wrong and how he would correct it.
Matt was scheduled to arrive at 8 am on 11/13/14, and did arrive before 8 am.
He was a total professional in everything he did. He was approachable and is an
excellent representative of your company.

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