Customer Testimonials

Find Out What Everyone Is Saying About Us

At P.J. Fitzpatrick, our goal is to leave our customers 100% satisfied. Check out some of the testimonials we’ve received regarding our services.

“We are still very excited about our new roof and equally wonderful new gutters! The crew did a phenomenal job and we truly appreciate everyone at your company. As someone who manages customer service for a living, I must say that your company is among the best I have ever had the pleasure of working with.”

Diane from Pike Creek

Voicemail Testimonial from Joe Cloud (1st)


Voicemail Testimonial from Joe Cloud (2nd)


Voicemail Testimonial from Ed Gouge


Voicemail Testimonial from Randy London


Voicemail Testimonial from Colleen Quinn


Do Your Research Click Here to Visit Independent Review Sites to Read Our Customer Reviews

“Your company is great to do business with and you certainly make customer service your number one priority. Please feel free to use us as a reference at any time.”

Patricia from Wilmington (click here to read the entire letter!)

“We are glad we chose P.J. Fitzpatrick to do the job. Today our handyman/carpenter was here and he even commented on what an exceptional job you did. Thank you!”

Harry from Boothwyn (click here to read the entire letter!)

“P.J. Fitzpatrick, Inc. is the most professional organization I have ever encountered. From appraisal to proposal, to job execution, to followup, first class all the way.”

William from Havertown (click here to read the entire letter!)

“The total experience was a pleasure from the first contact to the rescheduling of the job due to inclement weather, to the final clean up after the job was completed. All was done in a friendly, courteous, and professional manner. Please pass our appreciation on to your entire staff.”

Kathy & Bob from Newark (click here to read the entire letter!)

“The wood in and around the windows is beautiful. We did discover a major problem with a window that was removed so we could install the garden window. Our old window was NOT installed correctly by the previous company that installed the window in that room. It would take an earthquake to destroy these new windows!”

Barbara from Richboro, PA

“Thank you for a stellar experience! We are thrilled with our recent roof cleaning. What an impressive technology that delivered unbelievable results. We worked with several staff members and everyone was professional and kind.”

Michael & Patricia from Exton, PA

“Not only does the product work, it looks great as well! Very satisfied and money worth spending.”

Melissa & Shawn from Middletown

“The work I needed was an emergency (we didn’t have a functional front door) and your team was a relief to us.”

Amos from Wilmington

“Everything was as promised. On time. On budget. Great clean up.”

Amy & John from Media

“Start to finish superior knowledge, work and service! Thanks!”

Thomas & Nancy from Smyrna

“Finding a contractor who answers the phone, sets an appointment immediately, arrives-and on time-is wonderful. Keep it up!”

Tom from Aston

“I was extremely impressed with Bob’s safety attitude. Roof work is dangerous. I noticed how he placed the ladders at the base and tied off at the rain gutters. His movements on the roof and body placements while working were well planned with safety in mind. He did an outstanding job repairing my home.”

Walt from Middletown

“Great team work for a crew of 10. Fast, efficient, finish in one day, like a new roof landed showing you were never here! Thanks to everyone for a job well done.”

David & Penny from Broomall

“Specialists were prompt and attentive – actually arrived 10 minutes earlier than scheduled which was very nice! Very clean – no debris left on property. Roof cleaning was badly needed and now it looks brand new!”

Joan from Middletown

“I was very pleased with the politeness with which my call was handled, the promptness of same day service and the knowledge of the tech to find the problem and repair it the same day.”

Loretta from Holmes

“Crew met expectations which were pretty high to begin with. Best experience I’ve had with a contractor in ten years.”

Robert from Downingtown

“Thank you. Working with PJ Fitzpatrick has given me peace of mind as regards my home repairs.”

Maria from Wilmington

“Great job, the house was repaired before I even came home. Cannot thank you all enough!”

Sandra from Wilmington

“What a wonderful experience my husband and I had today ! We were assisted by Matt Fineberg as we chose to tread the potentially stormy waters of roof replacement, trim replacement and garage door replacement for our 30 year old home. We had dreaded the nightmare of evaluation and pricing. Twas like talking to a caring son. He carefully walked us through needs assessment, project phasing, financing options and an overview of how all can best be completed. Matt is truly a gem. As the face of PJ FItzpatrick, Matt represents superb people skills, unsurpassed integrity, fair and honest pricing, thoroughness and overall effort toward complete customer satisfaction. Thank you sincerely for choosing to hire Mr. Fineberg !! Without hesitation we will recommend your company to friends, neighbors and family. We look forward to our installations with great anticipation.”

Marilyn from Downingtown

“I called 3 roofing companies, yours was the only one that did not put me into voicemail. Service was excellent!”

Pam from Malvern

“From the initial repairman to the scheduling secretary, everyone in-between and beyond were absolutely wonderful.”

Kimberly from New Castle

“First class company – will refer to all!”

Dominic from Swarthmore

“I’m glad I found your company via my Google search.”

Sarah from Havre de Grace

“As always PJ Fitzpatrick exhibits a high degree of professionalism yet friendly approach toward each customer.”

Francis from Wilmington

“Couldn’t ask for a better, more efficient job with excellent cleanup.”

Joseph from West Chester

“You were very helpful, did comparative work with other window brands and exceeded my expectations!!! I would definitely recommend PJ in the future!!!”

Ed & Ann from Wilmington

“This was the second job you did for us and again we are completely satisfied.”

Richard from Middletown

“We thank you for the quick response. The repair specialist did a good job and was very nice to deal with.”

Randy from Bear

“Everything was great! They finished a lot earlier than I thought. Everyone I worked with was really helpful and I appreciated the sales efforts of the Home Improvement Consultant not being pushy. I found you much easier to work with than some other companies.”

Andrew from Newark

“You recently assisted us in updating our home with a new three dimensional roof, vinyl siding and raised panel shutters. Our home now has a rich and inviting look to it. This project was a wonderful experience and worthwhile investment. We will enjoy our maintenance free home for many years to come.”

Joan & Gordon from Wilmington

“The job was started on time and the installers were courteous, friendly and knowledgeable. They kept my premises clean and free of clutter. When the job was completed all of my wooden surfaces were properly covered, the gutters installed with the correct pitch and downspouts vertical and plumb and securely attached to my walls. Neat and exactly what I paid for! I expected a quality job from PJ Fitzpatrick and I got it. Thank you.”

Bob from Talleyville

“I would recommend your company and in fact already have to anyone. Your service people are polite and informative about what they are going to do, and do it, put me at ease and are all polite from answering the phone to the workmen. Thank You.”

Margaret from Wilmington

“I wanted to let you know that Matt Basden was wonderful. We thought we had a roof leak and Matt was super thorough and discovered it was actually a pipe that was leaking. We are super appreciative of that and that Matt is top notch!!”

Mr. Messerschmidt

P.J. Fitzpatrick, Inc.

21 Industrial Blvd
New Castle, DE 19720

  • NJ Lic. #13VH01142000
  • DE Lic. #2009603070
  • PA Lic. #PA011323
  • MD Lic. #130457
  • Bath
  • PA# 107078
  • DE# 2013601085
  • NJ# 13VH08201500

© 2019 P.J. Fitzpatrick, Inc.

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