Before: A Leaky Roof And An Unexpected Crisis

When Valerie and Neil first noticed a leak in their 20-year-old roof, they did what many homeowners do: a little research, a few online searches, and then they called PJ Fitzpatrick.

“We weren’t sure why we picked them at first,” Valerie recalled. “We’d seen their trucks around, and they had good reviews. We did our homework, and we’re so glad we chose them.”

That decision would pay off for years to come. PJ Fitzpatrick completed the roof repair quickly and professionally. The experience left such a positive impression that a decade later, when a massive tree branch came crashing down on their home, severely damaging the roof, windows, and even a custom door — Valerie knew exactly who to call.

After: A Complete Transformation With A Familiar Touch

With their roof now pushing 30 years and storm damage making replacement a necessity, Valerie and Neil didn’t hesitate.

“I immediately went back to PJ Fitzpatrick,” Valerie said. “They had done the repairs before. They knew our house. We trusted them.”

What followed was a full roof replacement, done with speed, care, and professionalism. Valerie described the crew as efficient, skilled, and kind. “We brought them coffee and donuts. That’s how thrilled we were.”

Even more impressive than the work itself? The experience. From start to finish, PJ Fitzpatrick kept Valerie and Neil informed. The project manager made sure they understood every step. The team in the office stayed in touch proactively.

“They weren’t patronizing. They didn’t talk down to me. I felt respected, informed, and taken care of,” Valerie said. “That matters.”

Even when supply delays held up the arrival of their replacement door, PJ Fitzpatrick kept calling with updates without being asked.

Why Valerie Says She’d Choose PJ Fitzpatrick Again

As a busy middle school teacher, Valerie doesn’t have time for runarounds or missed deadlines. So when she says a company is reliable, it carries weight.

“If I had to describe them in one word, that’s it: reliable,” she said. “I counted on them, and they delivered.”

Before: A leaky roof, uncertainty, and an aging home exterior.
After: A beautiful new roof, clear communication, and total peace of mind.

Watch The Full Interview With Valerie Here >

Ready For Your Own Transformation?

Whether you’re dealing with storm damage or just planning ahead, PJ Fitzpatrick is the name homeowners trust, for good reason. Contact us today for your quote and experience the reliability Valerie’s still talking about.