When homeowners hire a contractor, they’re trusting someone with one of the biggest investments they’ll ever make. Whether it’s a new roof replacement, a tub-to-shower conversion, or a repair that can’t wait, the experience matters just as much as the finished work. That’s why we’re excited to announce that PJ Fitzpatrick has been recognized with the Guildmaster Award from GuildQuality, an honor based entirely on customer feedback and satisfaction.

Unlike awards that rely on nominations or judging panels, Guildmaster recognition comes directly from verified homeowner survey results. The results reflect what customers actually experienced throughout their project, from the first appointment to final cleanup.

What Is The Guildmaster Award?

GuildQuality is a third-party customer satisfaction company that works with contractors and home service providers across North America. Throughout the year, they collect feedback from homeowners as projects are completed. Companies that consistently maintain high recommendation scores and strong customer satisfaction ratings are eligible for the Guildmaster Award.

For us, that makes the recognition especially meaningful. It’s built on real experiences from real homeowners. We’re also not selective about who we survey – if you finish a replacement project with us, you’ll get an invitation to take our GuildQuality survey. We want to hear from you!

Why Customer Experience Matters

Home improvement projects can be stressful. Homeowners want to know:

• Will the company communicate with me?
• Will the work be done correctly?
• Will the crew respect my home?
• If something goes wrong, will they make it right?

Those questions matter whether someone is replacing windows, scheduling a roof repair, or replacing an old shower.

At PJ Fitzpatrick, we’ve always believed the project is bigger than the installation itself. A homeowner should feel informed, comfortable, and confident throughout the process.

That includes:

• Respecting the property
• Cleaning up thoroughly
• Standing behind our work
• Treating customers the way we’d want to be treated

Over the years, those small details have become part of who we are as a company.

Feedback That Means Something

When reading through customer feedback, certain themes come up again and again:

• Professional crews
• Good communication
• Friendly service
• Fast response times
• Quality workmanship
• Trust in the people doing the work

That kind of consistency is something we take seriously because it reflects the experience we want every homeowner to have.

Serving Homeowners Across The Mid-Atlantic Region and Beyond

For decades, PJ Fitzpatrick has helped homeowners with projects including:

• Roofing
• Shower and tub replacements
• Windows
• Doors
• Gutters
• Siding
• Repairs

Our area of service has grown to reach homeowners throughout Pennsylvania, Delaware, New Jersey, Maryland, Virginia, New York, Ohio, North Carolina, South Carolina and Georgia. No matter the size of the project, our focus stays the same: doing quality work and taking care of the customer along the way.

More Than An Award

Recognition like this is something we’re proud of, but it’s also a reminder of the responsibility that comes with working on people’s homes. Homeowners have choices when it comes to contractors. Being trusted year after year is something we never take for granted. Thank you to everyone who took the time to leave feedback, complete a survey, recommend us to a friend, or invite us into your home. We sincerely appreciate your trust.